Maintenance & Support Package
Professional website maintenance and support to keep your site secure, fast, and running smoothly. Focus on your business while we handle the technical details.
Protect My WebsiteWhat's Included
Regular Updates
Monthly updates to your website's core systems, plugins, and security patches to keep everything running smoothly and securely.
Security Monitoring
24/7 security monitoring with malware scanning, intrusion detection, and immediate response to any security threats or vulnerabilities.
Backup Management
Daily automated backups stored securely off-site, with easy restoration options. Your website data is always safe and recoverable.
Bug Fixes
Quick resolution of any technical issues, broken links, display problems, or functionality bugs that may arise on your website.
Performance Monitoring
Continuous monitoring of your website's speed and performance with optimization recommendations to keep your site running fast.
Priority Support
Direct access to our support team with guaranteed response times. Your issues get priority attention and fast resolution.
Monthly Maintenance Services
Technical Maintenance
- Core system updates and patches
- Plugin and theme updates
- Database optimization
- Performance optimization
- Broken link detection and fixes
- Form functionality testing
Security Services
- Malware scanning and removal
- Security patch installation
- Firewall configuration
- Login security monitoring
- SSL certificate management
- Security vulnerability assessment
Performance Services
- Page speed monitoring
- Image optimization
- Cache management
- Database cleanup
- Server performance analysis
- Mobile responsiveness testing
Support Services
- Content updates (text, images)
- New page creation
- Minor design adjustments
- Plugin configuration
- Training and guidance
- Monthly performance reports
Support Response Times
Emergency Issues
Site down, security breaches, critical functionality broken
Urgent Issues
Major bugs, performance issues, important features not working
Normal Issues
Minor bugs, content updates, general questions and requests
Enhancements
New features, design changes, optimization improvements
Why Website Maintenance Matters
Security Protection
Websites are constantly under attack. Regular updates and monitoring protect against hackers, malware, and data breaches that could destroy your business reputation.
SEO Performance
Search engines favor fast, secure, up-to-date websites. Regular maintenance ensures your site continues to rank well and attract organic traffic.
User Experience
Broken features, slow loading, and outdated content frustrate visitors. Maintenance ensures your site always provides a smooth user experience.
Business Continuity
Website downtime costs money. Proactive maintenance prevents issues before they happen, keeping your business running 24/7.
Cost Savings
Regular maintenance is much cheaper than emergency fixes or rebuilding a compromised website. Prevention beats expensive repairs.
Peace of Mind
Focus on running your business while we handle all the technical details. Sleep better knowing your website is in expert hands.
Perfect For
Business Owners
Entrepreneurs and business owners who want to focus on their core business instead of worrying about technical website issues.
E-Commerce Sites
Online stores that can't afford downtime or security breaches. Every minute offline costs sales and customer trust.
Professional Services
Lawyers, doctors, consultants, and other professionals whose reputation depends on a reliable, professional online presence.
Growing Companies
Businesses experiencing growth who need their website to be reliable and scalable as they expand their operations.
What's Not Included
Major Design Changes
Complete redesigns or significant layout modifications require separate project pricing.
New Feature Development
Complex new functionality or custom development is quoted separately based on requirements.
Content Creation
Writing new content, photography, or graphic design services are available as add-ons.
Marketing Services
SEO campaigns, social media management, and advertising require separate service agreements.
Pricing & Plans
Basic Plan
- Monthly updates
- Daily backups
- Security monitoring
- Bug fixes
- Performance monitoring
- Email support
Premium Plan
- Everything in Basic
- Priority support (2hr response)
- Monthly performance reports
- Content updates (2 hours/month)
- SEO monitoring
- Phone support
Enterprise Plan
- Everything in Premium
- 24/7 monitoring
- Advanced security features
- Content updates (5 hours/month)
- Dedicated account manager
- Custom SLA agreement
Ready to Protect Your Website Investment?
Don't wait for problems to occur. Proactive maintenance keeps your website secure, fast, and reliable. Choose your plan and get started today.